Andre Michael working closely with customers to overcome challenges created by coronavirus
LONDON, March 18, 2020 – Hatton Garden-based diamond jewellery supplier Andre Michael is working closely with its customers to combat the challenges created by coronavirus and is open to delaying deliveries to reflect effects on trade.
“Our main focus is the safety and wellbeing of all members of our community, our staff and customers. We are looking after our team, making sure they do not visit customers unnecessarily. We know our customers are in some distress, and we are speaking to them regularly. We will work together in order to smooth out any problems in the coming weeks,” said Andre Michael, a member of the UK’s National Association of Jewellers (NAJ) and a supplier to the Company of Master Jewellers (CMJ).
“Our customers are equally playing fair, and are working well with us. Customers are not cancelling orders but are working with us to delay delivery of some orders. We are acting with respect, responsibility and resilience. We are being positive, compassionate and supportive.”