Ben Massey to take figurehead role at UK’s National Association of Jewellers (NAJ)


Ben Massey, current Director of Marketing and Communications at the UK’s National Association of Jewellers (NAJ), has been appointed to the new position of Principal Officer with immediate effect as he transitions to CEO in 2023.

Ben Massey

Following the departure of previous CEO Simon Forrester in 2020, the NAJ underwent a management restructuring with the formation of a Senior Management Team supported by the National Committee board, particularly NAJ President David Doyle and NAJ Chair Gary Wroe.

As part of the Senior Management Team, Ben Massey, along with Head of Membership Services Scott Williams and Head of Education Marie Garnett, have led the NAJ during a time of significant change, both externally and within the Association.

Ben Massey will now transition to Principal Officer leading the delivery of the Association’s budget and ensuring structures, processes, and controls contribute to the ongoing success of the NAJ and its strategic plans.

Over the next 15 months, Ben will continue to work with the National Committee and colleagues as he transitions to become the Association’s next Chief Executive Officer.

NAJ President David Doyle welcomed the appointment:

“On behalf of the National Committee, I would like to recognise Marie, Scott, and Ben’s fantastic work in leading the NAJ through the pandemic and internal structural changes. The Senior Management Team has taken the lead, not only developing a new strategy for the Association but expanding membership and delivering results for members during a challenging period for everyone. Ben has been integral to this success, and my fellow committee members and I have full faith that he will continue to provide exemplary leadership as the NAJ focuses on delivering a new strategy.”

Newly appointed Principal Officer, Ben Massey, said:

“I am delighted to be undertaking this new role within the Association. Having worked so closely with my colleagues and National Committee over the past two years, I am excited to work with such a committed team as we begin a new phase for the Association and embark on a strategy that will benefit both members and the public alike.”