Domino nominated for UKJA Supplier of the Year
BIRMINGHAM, March 2018 – Domino Jewellery were again nominated as Supplier of the Year in the UK Jewellery Awards, which will take place in London on July 4, 2018.
Domino Jewellery are the current holders of the 2017 Supplier of the Year award.
The Supplier of the Year category requires nominees to demonstrate improvements in customer service, through improvements in technology, manufacturing techniques or design.
“We’re really pleased to be nominated in the Supplier of the Year category. It’s testament to the great team we have that we are continuously improving our service for our customers using cutting-edge technology and quality-driven processes,” said Managing Director Andrew Morton.
“Competition in this category is fierce, so to be nominated again after winning in 2017, is quite simply brilliant. The team should, and do, feel pride in this acknowledgement of their hard work and excellent customer service.”
Improvements highlighted in Domino Jewellery’s submission included dramatic reductions in service delivery levels to 10 days, breadth of collection, focus on consumer design trends, introduction of collection e-Brochures, improvements in live pricing and product data and provision of customer-branded online retailing tools.
“We are constantly focused on delivering the highest quality with the shortest lead times,” Andrew added.
“Our new micro-setting cell is a great example of how that focus has benefited our customers in terms of reduced lead times and quality control. It also benefits our staff, who are learning new skills. Our team underpin our success and so we’re always looking at ways we can support personal development.
“We’re fortunate to have highly-skilled designers and craftspeople on-site, able to share knowledge, continuously improve and apply cutting-edge production technologies coupled with efficient and fast production, delivery and service functions. Through focusing on the customer, everyone wins.”
